Shipping outside the UK
Now that the UK is not a member of the EU you will be liable for any local taxes charged in your country. The Advance Mobility Freedom has a Customs HS Code 87131000 (or 87150000) accessories are Customs HS Code 87142000 both of which should be 0%. Some countries, make a small fixed charge for Importing which is not related to what the goods are, e.g. Italy €9.
We will not charge you VAT because we are exporting the goods but your Customs will charge you Standard Rate VAT, the rate varies cross different countries. We understand that in the Republic of Ireland individuals can reclaim VAT on goods purchased due to a childs special needs, see Republic of Ireland Revenue Services
It may be that this is also true in other countries, we recommend you contact your Revenue services to find out.
Once we have dispatched your order our Courier will do the Customs Clearance administration and collect on behalf of your government any taxes/VAT due. They will contact you to obtain payment of any amounts plus an admin fee before delivery. In most EU countries the admin fee is €5 or €6,50 but in Italy and Austria €18 (Spain is a sliding scale).
It may seem a lot of extra work for what was once easy but sadly it is something we will all need to get used to.
IMPORTANT WARRANTY The warranty is operated in the UK by the UK distributor. If you are outside of the UK then you may need to return it to the UK in the event of a claim on the warranty. The distributor is responsible for the direct costs of fulfilling the warranty but not for any costs related to sending it to the UK or returning it to you. Similarly any parts sent out will require you to pay transport charges for delivery if outside the UK.
We ship internationally with the courier DPD, you will be able to track your parcel on their website
If your country is not listed then please contact us for a quotation.
01363 881110 email@example.com
We do not deliver to some destinations, e.g. Malta, Cyprus, Gibraltar, UAE but we have delivered to UK based shipping agents on behalf of customers in these destinations for freight forwarding.
For example using Aramex.
Shipping times by CountryApproximate number of Working Days from date of dispatch. Please note that Customs Checks from Jan 1st 2021 may delay delivery.
Austria 3 days
Bulgaria 4-7 days
Croatia 4-6 days
Czech Republic 3-4 days
Denmark 3 days
Estonia 4-5 days
Finland 4-5 days
France 2-3 days
Germany 2-3 days
Hungary 4 days
Republic of Ireland 2 days
Italy 3-4 days
Latvia 4-6 days
Lithuania 4-6 days
Poland 4 days
Portugal 4-5 days
Romania 4-6 days
Slovakia 3-4 days
Slovenia 4-9 days
Spain, Mainland (NOT Islands or Territories) 4 days
Sweden 4-5 days
England/Wales/Scottish Lowlands 1 day, Scottish Highlands/Northern Ireland 2 Days (exc. Islands)